Privacy Policy – Desk Doodles

Effective Date: 6th May 2026.
Last Updated: 6th May 2026.

Desk Doodles (“we,” “our,” or “us”) operates an eCommerce platform selling stationery,
toys, and books. This Privacy Policy describes how we collect, use, disclose, and protect
your personal data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you use our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed via secure third-party payment gateways; we do not
    store card details)
  • Account login credentials (if applicable)

1.2 Transaction Information

  • Order details
  • Purchase history
  • Refund and return records

1.3 Technical & Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data
  • Pages visited, session duration, and navigation paths

1.4 Marketing & Communication Data

  • Preferences in receiving marketing communications
  • Responses to campaigns, offers, and surveys

2. Legal Basis for Processing (GDPR-Aligned)

  • We process your data under the following lawful bases:
  • Contractual necessity – to process and deliver your orders
  • Legitimate interests – to improve services and prevent fraud
  • Consent – for marketing communications
  • Legal obligations – for tax, regulatory, or compliance purposes

3. How We Use Your Information

We use your information to:

  • Process, manage, and fulfill orders Provide customer support and respond to queries
  • Send order confirmations, updates, and invoices
  • Detect and prevent fraud, abuse, or illegal activities
  • Improve website functionality and user experience
  • Conduct analytics and performance tracking
  • Send promotional offers (only with consent)

4. Sharing and Disclosure of Information

We may share your data with:

4.1 Service Providers

  • Payment gateways (e.g., Razorpay, Stripe, PayPal)
  • Shipping and logistics partners
  • Hosting providers (e.g., Shopify or similar platforms)
  • Marketing and analytics providers

4.2 Marketplace & Platform Compliance

If you access our store through platforms like Shopify or integrations with marketplaces
(e.g., Amazon), your data may also be subject to their respective privacy policies.

4.3 Legal Requirements

We may disclose your data:

  • To comply with applicable laws, regulations, or legal processes
  • To enforce our Terms & Conditions
  • To protect rights, property, or safety

5. International Data Transfers

Your information may be transferred and processed outside India, including countries
where our service providers operate. We ensure adequate safeguards are in place as per
applicable laws.

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Enable website functionality
  • Personalize user experience
  • Analyze traffic and behavior
  • Run retargeting ads

You can manage cookie preferences via your browser settings.

7. Data Retention

We retain your personal data:

  • As long as necessary to fulfill the purposes outlined in this policy
  • To comply with legal, tax, and regulatory requirements
  • To resolve disputes and enforce agreements

8. Data Security

We implement industry-standard security measures including:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal data

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict or object to processing
  • Withdraw consent for marketing
  • Request data portability

To exercise these rights, contact us at: deskdoodlessupport@gmail.com

10. Third-Party Services

Our website may include links or integrations with third-party services. We are not
responsible for their privacy practices. Users are advised to review their policies
separately.

11. Children’s Privacy

We do not knowingly collect personal data from children under 13 years. If such data is
identified, we will delete it promptly.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on
this page with a revised “Last Updated” date.

13. Contact Information

For any privacy-related concerns:
Desk Doodles
Email: deskdoodlessupport@gmail.com
Phone: +91 9953013912
Address: A0007 Grand Ajnara Heritage , Sector 74 , Noida - 201301, Uttar Pradesh